IBM M2040-642 : ICS Social Software Sales Mastery Test v2

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IBM M2040-642 Exam Syllabus Topics:

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is Web 2.0 all about?

A) Web 2.0 is about connecting computers and making technology more efficient for computers.
B) Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.
C) Web 2.0 is no longer relevant and should not be discussed.
D) Web 2.0 is about connecting people and making technology efficient for people.

2. What is one best practice that is very successful in delivering the Social Business message to a customer?

A) Make sure you are well dressed.
B) Have a lengthy technical discussion about each feature and its capabilities.
C) Add personal stories about how you use these social software features successfully in your job.
D) Distribute printouts of analysts' reports to every person in the room.

3. What is the best way to tell if your social software sales session went well with your customer?

A) When you have a drawing showing ideas that cover a compelling personalized social software solution for that customer
B) When you have polite nods from your attendees
C) When they ask to connect to you via LinkedIn
D) When you have finished all of your slides

4. Which of the following is NOT a part of the change that is happening to an organization's business network?

A) Employees are using social media, including at work
B) Employees prefer working in cubicles
C) Consumers' opinions and ratings are leading how a product is branded
D) Competitors are using social media, including crowd-sourcing for new ideas

5. What in IBM Connections provides "crowd-sourcing" - a great way to gather structured feedback and promote ideas from the community?

A) Profiles
B) Information center
C) Forums
D) Ideation blogs

Solutions: