Avaya Workforce Engagement Support Certified : 33160X

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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Central Archive
B) Archive database
C) Content Server
D) Interaction Applications

2. In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A) Archive Database
B) Archive Web Service
C) Content Server
D) Recorder Archiver Service

3. You are troubleshooting the number of call employee hay number segments recorded and archived.
Which monitoring tool must be used to get this information?

A) Recorder Status Summary
B) Data Integrity Report
C) Employee Archive Report.
D) Capture Status

4. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
B) Install the Avaya Workforce Engagement base software,followedby the HFR Package.
C) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
D) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.

5. The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?

A) EIM
B) Screen capture
C) Desktop resource
D) Capture service

Solutions: