EMC Cloud Services Expert Exam for Cloud Architects : E20-920

  • Exam Code: E20-920
  • Exam Name: Cloud Services Expert Exam for Cloud Architects
  • Updated: Jul 04, 2026
  • Q & A: 110 Questions and Answers

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About EMC E20-920 Exam

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EMC E20-920 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Identify backend technology processes and tools that might aid in delivering cloud services
Topic 2
  • Describe key components of service creation, including: template, offering, contract
  • Describe the nature and features of various industry IT transformation models
Topic 3
  • Assessment of current applications profiles and existing services
  • Describe nature of the cloud services and how they tie into the four ITaaS Focus areas
Topic 4
  • Describe the nature and use of Chargeback and Showback financial information
  • Identify innovative practices, tools, and technologies
Topic 5
  • Identify emerging trends in technology that are reshaping social behaviors, businesses
  • Identify characteristics of, and considerations for, orchestration and automation
Topic 6
  • Describe key componentsof service operations and management including
  • Describe considerations for service funding as well as details for service costing and pricing
Topic 7
  • Describe the nature of, and key considerations pertaining to, security and trust with cloud services, compliance and auditing for cloud services
Topic 8
  • Describe the nature and use of Service Catalogs and Service Templates and the tie-in to Orchestration
  • IT Transformation and Cloud Services

Reference: https://japan.emc.com/collateral/support-training/training/customer-training-offerings/E20-920.pdf

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