Salesforce Certified Slack Administrator : Slack-Admn-201

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace? (Select the best answer.)

A) Identify the tools the project team plans to use to track their progress.
B) Determine if the project team is using Slack workflows to automate processes.
C) Confirm the channel naming conventions they might use.
D) Ensure you have an available resource to serve as a Workspace Admin.

2. Your team is planning to upgrade from the Pro plan to the Business+ plan.
The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.
As an admin, you're most concerned with how this statement can support end users.
What is the strongest benefit a vision statement provides for end users?

A) A user will be able to describe their permissions compared to admin permissions.
B) A user will know about newly released features.
C) A user will learn several Slack channels they should join.
D) A user will understand the purpose of using Slack for their work in a new shared way.

3. Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

A) Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.
B) Members experience less context switching when they are given the chance to access several workspaces.
C) There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D) Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

4. You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A) The members did not set up EMM within the 72-hour window.
B) EMM requires users to sign in every 72 hours to ensure compliance.
C) When activating EMM, you did not enable "Keep users signed in."
D) The users need to update their device operating systems.

5. You're an Org Admin for your university's Slack Enterprise Grid organization.
You want to measure Slack adoption for incoming students one month into the school year.
What is the best option to measure adoption analytics?

A) Refer to the average number of days users were active within the last month.
B) Refer to the total number of messages sent in direct messages (DMs).
C) Refer to the total number of channels and workspaces incoming students have joined one month into the school year.
D) Refer to the number of workspaces incoming students have created one month into the school year.

Solutions: