SAP Certified Application Associate - SAP Sales Cloud 1811 : C-C4C12-1811

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SAP C-C4C12-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)

A) Warranty
B) Service Level Agreements
C) Contract
D) Service Entitlements

2. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?

A) HTML mashup
B) URL mashup
C) Data mashup
D) Custom mashup

3. You are viewing a 360 overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? (3 correct answers)

A) Sales order ID
B) Credit status
C) Delivery status
D) Incoive status
E) Bill-to-party ID

4. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase? (2 correct answers)

A) Map-based route planning is supported
B) Current service tickets with high priority are integrated
C) Customer product lists are shown
D) A calendar view contacting visit details is integrated

5. The four-step process in workflow rule definition involves the following. Choose the correct answer.

A) Select Objects-Choose Timings>Define Conditions>Define Action
B) Define Conditions>Define Action>Review Rule> Confirm Rule

Solutions: