Microsoft Pro:Microsoft Desktop Support Consumer : 70-623

  • Exam Code: 70-623
  • Exam Name: Pro:Microsoft Desktop Support Consumer
  • Updated: Jul 23, 2026
  • Q & A: 162 Questions and Answers

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Microsoft 70-623 Exam Syllabus Topics:
SectionObjectives
Desktop Support Fundamentals- Windows Vista Consumer Environment
  • 1. User interface and system navigation
    • 2. User accounts and profiles
      - Hardware and Device Support
      • 1. Peripheral installation and configuration
        • 2. Device driver management
          Software and Application Support- Application Installation and Configuration
          • 1. Application troubleshooting
            • 2. Software deployment and compatibility
              Networking and Connectivity- Home and Small Office Networking
              • 1. Internet connectivity issues
                • 2. Network setup and configuration
                  System Troubleshooting- Security and Maintenance
                  • 1. Basic security configuration
                    • 2. Malware and virus troubleshooting
                      - Operating System Issues
                      • 1. Startup and performance problems
                        • 2. System recovery and restore

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